So here is my 20 second course on Customer Service.
Just focus on two things when you meet guests from off island....
#2 Find Solutions to Problems...if you see some holding a map, ask them if they need, if they look lost on the streets, ask them if they need help....and so it goes.
If you have a business, brainstorm with your staff and create a list of each.....many times, it is something easy to do and doesn't cost anything but a few moments of time.
This was not done to insult your intelligence but as a reminder. Just blogging it made me do some thinking. Have a great year. Ron